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Rules for Events

Read each rule carefully. You will be expected to follow all rules at all times.

First, before accepting the job, please confirm that the tasks you will perform are tasks that you are trained on and that you will be comfortable performing them. If you are not trained or are not comfortable, do not accept the task. In addition, do not accept a job if you cannot guaranty you will be there at least an hour before the event and stay at least two hours after the job is supposed to end — we must accommodate the client if we are specifically asked to stay and the client fills out the overtime form as required.

We would like to welcome you to our WOW team. We are excited to have you aboard. Please read the below rules and regulations and initial as needed. Once you finish filling out the form, our management will be notified of that submission and record it accordingly.

1. CONFIRM EVENT DETAILS THE DAY BEFORE

The day prior to the event, contact the Wow VIP Event staff member who hired you to work the event (The person who sent you your event work order). Confirm the event location, start time, appropriate attire, required task, your event contact, parking rules and any other relevant details.
– Make sure you plan ahead of time to leave with enought time to get to the event rather than calling because you are stuck in traffic.

2. BE ON TIME

Arrive at the event at no later than the time specified on your work order. Simply do not be late. It is not tolerated. In the case that an emergency arises and you are unable to work a confirmed event, or will not arrive on time, immediately contact your event contact (given to you on your work order). Rather then calling that you are stuck in traffic, plan ahead of time to leave with enough time to get to the event.. even in rush hour.

3. DRESS APPROPRIATELY

Arrive at the event at no later than the time specified on your work order. Simply do not be late. It is not tolerated. In the case that an emergency arises and you are unable to work a confirmed event, or will not arrive on time, immediately contact your event contact (given to you on your work order).

4. NO EATING/DRINKING

You are not allowed to consume any of the event food or drinks under any circumstances (these are for the guests). If eating on a break is allowed, your event contact will tell you where and what you are allowed to eat. Under no circumstances are you allowed to consume alcohol (obviously!) Complimentary soft drinks and water should be available.

5. NO FRATERNIZING OR PERSONAL CELL PHONE USE

Part A: While it is very important to be friendly to guests, you are not there to socialize. Be professional and courteous but focus on your job at the event. Do not use your cell phone for personal calls or text messages (you may text ONLY to indicate problems, etc. to management) —You are there to work!┬áIn addition do not bring others with you to an event. (No spouses, friends, etc.) If they are your ride to and from the event, have them stay in their car or wait at the lobby where ALL people are allowed — THEY MAY NOT ENTER THE PARTY ROOM.

Part B: You are representing Wow VIP Events and should only give out WOW’s contact info to anyone while on the premises of the event or the company we are representing if we are booked thru another event planner. You are not take other or give out your phone, email or any contact info directly unless approved to do so from a WOW representative. No making dates with anyone that night or anytime after the event. You will be provided with appropriate business cards in case of client or guest or anyone at the event promises inquiries.

6. DO NOT GIVE OUT YOUR CONTACT INFO TO CLIENTS

You are representing Wow VIP Events and should only give out our contact info to clients or party guests (or the company we are representing if we are subcontracted). You are not to give out your phone, email or any contact info directly. You will be provided with appropriate business cards in case of client or guest inquiries.

7. NO PERSONAL PHOTOS/VIDEOS

You are not allowed to take personal photos or videos of any event under any circumstance unless you are an event manager and was asked to do so by WOW.

8. KEEP YOUR WORK AREA NEAT AND CLEAN

Once again, appearance is very important and is a reflection of our professionalism — so make sure your work area is neat and clean at all times. (We won’t WOW anyone if we are messy.)

9. OVERTIME IS ONLY ALLOWED WITH PRIOR APPROVAL

In order to work more hours than on your work order, you must first have the appropriate signature on the your overtime form. If you do not obtain the signature, you may not get paid.

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